![]() Railway on my doorstep (how the railway impacts on communities)Īnother real mix of people and issues are covered including the economic impact of reopening of the Ebbw valley railway, both for passengers and jobs. ![]() The capacity issues and the case for HS2 is also made the narrator.ĥ. On the trains at Euston with Virgin staff dealing with passengers, including with Liverpool and Everton fans heading for the FA Cup semi final and final Customer service at Manchester Piccadilly with NRs station team out with Asset management and Babcock doing track renewals where we get to understand the pressures to get work done in a tight timeframe so not to impact on service next day. Excess Baggage at Paddington also features along with customer service for elderly and disabled passengers at the station. The cost of delays is highlighted again and we see the impact of delays caused by a freight train cutting through a cable both passengers experience and our teams fixing it. The episode also features how our mobile operations managers work, seeing how we handle a dead dog on the line and a suicide at footpath crossing. It covers the Real Ale Trail (Northern) how route control deals with, and the impact of trespass NRs trespass campaign, how we reacted to the flooding, compensation, cable theft and the tragic death of a young lad at Rossington.Ī chance to showcase the work at Reading and the people that are delivering the project, including behind the scenes planning meeting about closures (T-6), the Cow Lane Bridge slide and the building of a new platform 10. It was filmed over the last three months of the recent redevelopment, so viewers also get to see a very positive example of where some of the money they pay in fares is spent.įilmed over the summer months in and around Leeds station and the Yorkshire area, this episode covers a real mix of issues and people from the industry including station staff, train drivers, BTP officers, our maintenance teams and York route control. How does one of Britains busiest stations operate? This episode follows the East Coast and Network Rail staff running the station, the challenges they face in train dispatch, how they interact with passengers during times of disruption, dealing with recruitment, and the issue of fares and the cost of running the railway. ![]() Told with humour, warmth and honesty, The Railway: Keeping Britain on Track reveals whatÂ’s really going on when passengers are left fuming on the platform.From an email that was sent to me - looks like a Network Rail perspective of the episodes Filmed over a year and across the country, this candid series gets to know the track-workers, train guards and management who are battling to keep Britain moving – where anything from suicidal people or an unlucky pheasant, to faulty signalling, cable thieves, and mother nature can all bring the railway to a grinding halt. Until nowÂ… With unprecedented access to Network Rail, train companies including Virgin, East Coast, First Great Western and Northern, and the British Transport Police, this fascinating six-part observational documentary series goes behind the scenes of one of BritainÂ’s biggest institutions. Used to being the butt of complaints, the rail industry has always kept itself behind closed doors. Whether itÂ’s delays, overcrowding or fare rises, Britons all love to complain about the trains. Britain has the oldest and one of the busiest railways in the world with 1.3bn journeys every year and rising.
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